We believe you should know what you're paying before you pick up the phone. Our multi-family evaluation rates are among the most competitive in the industry — see for yourself.
| Evaluation Type | Description | Price |
|---|---|---|
| Video ShopMost comprehensive | Everything in the onsite shop, plus video documentation of the visit. A powerful tool for coaching and training — seeing is believing. Available in most markets. | $210 |
| Telephone & Onsite ShopMost popular | A shopper calls the property to assess phone skills, then visits in person to evaluate the tour, leasing office, and agent performance. Bulk discounts available. | $125 |
| Internet & Onsite ShopTwo-touch evaluation | Our shopper visits your property's website and evaluates the online scheduling process and staff response time to an online inquiry, followed by an in-person visit to assess the leasing office, tour, and agent performance. | $125 |
| Curb Appeal ShopPer shop | A dedicated evaluation of your property's exterior presentation — landscaping, signage, lighting, parking, and overall first impression. Ideal for ownership groups looking to assess properties before and after improvements. | $75 |
| Phone EvaluationBest value | A focused evaluation of how your team handles incoming calls — responsiveness, professionalism, accuracy, and follow-through. Great as a standalone or part of a larger program. | $30 |
| Bulk OrderingVolume discounts | Managing multiple communities? We offer volume discounts for portfolios ordering shops across several properties. The more you order, the more you save. | Contact Us |
All prices are per shop. No contract required — order on a monthly, quarterly, or as-needed basis. Invoices are billed on net 30 terms. If you need a shop completed on a faster timeline, expedited scheduling may be available — please note that rush fees may apply. Please note that shops conducted in Nevada are subject to a $50 upcharge due to state licensing requirements.
Restaurant evaluation pricing varies based on your dining format, location, evaluation requirements, and program size. We work with quick serve, fast casual, and full-service dining concepts of all sizes.
Contact us for a custom quote — we'll build a program that fits your concept and budget.
Request a QuoteNo contracts, no minimums. Reach out and we'll build the right program for your business.
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